Thursday, February 05, 2009

Reporting problems with the printer

Mary Ellen requests that from now on we report any problems on the "Report a Problem" page on the Resnet site.

To get to the form, go to AT, then Students, then Home, then Report a Problem, then "Lab/kiosk computer or printer." The URL to get directly to the form is http://www.barnard.edu/resnet/labkioskreport.html.

And she would like us to fill in, under "If you need to, please give a detailed description of the problem in the box below," the title of the document that failed to print, along with the course number and name, and the professor's name if it is from Courseworks. It could be that faculty members are not always creating pdfs in the best way and training could be improved. Or perhaps people will only be able to print a few pages of a pdf at a time.

Lois

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