Tuesday, February 27, 2007

print cartridges

The replacement toner cartridges for the public reference computer are now in room 207, not technical services.

Friday, February 09, 2007

referring users to EDS

This is a reminder that if you ever have occasion to refer someone for assistance using data or GIS, please use the email eds@columbia.edu or the EDS phone number 46012. This contact information is listed on the EDS hours page. The phone is answered whenever EDS is open and the mailbox is monitored throughout the day. Referrals to our (Jeremiah's and my) personal email addresses or our office numbers will most often delay.


Tuesday, February 06, 2007

Courses missing in CourseWorks

We have seen two instances where courses have disappeared from a Barnard student's list of courses inside CourseWorks. I believe this was due to a timing issue with the data feed sent by Barnard to Columbia. All should be solved overnight.

If you learn of new problems like this, please ask the student to send an email to HELP with the details. The email must be sent from the student's Barnard email account.

I need
* full student name
* for each missing course: Name of course, course number, last name of professor.

We will investigate each report.


Mary Ellen

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