BarnardRefDesk

Per a staff announcement from the Head of Collection Services, responding to requests from students,

"We have changed the policy limiting daytime use of closed copies. Closed copies still circulate for 2 hours, but students can take the books out of the library."

Labels: reserves

I had a question come up about the exact loan periods for ILL & BorrowDirect today and I thought I'd share the answer with everyone. I spoke with ILL who told me:

BorrowDirect: loan period is 6 weeks, however items may not be renewed.
ILL: load period 4 weeks, and items may be renewed multiple times.

Labels: borrowdirect, ill

fyi: The only (or last) copy of a reserve book may now be checked out overnight in the last two hours before closing. It must be returned by opening. It can even go in the book drop.

This policy is about a year old.

Labels: reserves

It would be helpful if the person working the 9-11am desk shift would make sure room 201 is open. After you log in and get the phones turned on, please unlock room 201 (key #1 in the drawer) if necessary.

Jenna

Labels: 201, ref desk

I have to admit I was a little scared when the error message included the phrase "RIP software," but I thought I'd search the internet anyway to see if someone offered a solution to the problem.

Fortunately, they did: reboot with the network cable out.

I unplugged the ethernet cable and then turned off the computer. I restarted the computer after waiting 30 seconds and plugged the ethernet cable back in when necessary. (i.e. When a I got a network error? or failure to connect to the network? I didn't write it down, so I don't remember exactly.)

All of the print jobs in the queue were gone, and it seemed to take a little longer than normal for the student's newly sent job to arrive at the printer, but once it did, it printed just fine.

fyi The error occurred on a long JSTOR article. When she resent it, I instructed her to print as image.

Labels: printer, troubleshooting

I'm very excited that we'll be using the Zoho application to collect our reference statistics beginning this weekend. Again, I've created bookmarklet shortcuts on the browsers at the desk, however if you're remoting here is the direct link to the application. (The sign in information is at the desk and in the email I sent out).

Simply sign in and select the day, date, time, patron location, and question type for each question that comes in, and that's it! (You can also click around the reports on the left sidebar to see the questions which have come in already. And to get back to the stats form just select the top link: "Daily Reference Stats"). If you have any questions at all or want a quick run-through just come see me and I'd be happy to walk you through it.

Labels: reference, statistics

Since that's where they always end up anyway, we've moved the staplers, 3 hole punches, and scissors to the table next to the NINJa printer.

Labels: officesupplies

I encountered a book in CLIO that was listed as due date "indefinite." I learned from Michael that that means the book is checked out to Interlibrary Loan. Now I know, and so do you!

Labels: clio, ill

ALA | Library Card Sign-up Month

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Labels: barnard library, nypl, public library cards