Tuesday, September 12, 2006
how to report LibraryWeb problems
To report a problem with LibraryWeb functionality, please send email to:
libraryweb@columbia.edu
Examples of LibraryWeb functionality problems:
- searching the E-Journal interface produces inappropriate results
- searching the Databases interface produces inappropriate results
- LibraryWeb is not available
Messages sent to libraryweb@columbia.edu are read by:
Stephen Davis
Joanna DiPasquale
Dmitri Laury
Stuart Marquis
Cathy Thomas
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To report a problem with a *specific* E-Resource, use the E-Resource Problem Report Form:
http://www.columbia.edu/cgi-bin/cul/resolve?lweb0006
Examples of specific E-Resources:
- Encyclopedia Britannica online
- Journal of academic librarianship
- ProQuest
E-Resource Problem Reports are read by:
Joyce McDonough
Mark Wilson
Breck Witte
libraryweb@columbia.edu
Examples of LibraryWeb functionality problems:
- searching the E-Journal interface produces inappropriate results
- searching the Databases interface produces inappropriate results
- LibraryWeb is not available
Messages sent to libraryweb@columbia.edu are read by:
Stephen Davis
Joanna DiPasquale
Dmitri Laury
Stuart Marquis
Cathy Thomas
-----
To report a problem with a *specific* E-Resource, use the E-Resource Problem Report Form:
http://www.columbia.edu/cgi-bin/cul/resolve?lweb0006
Examples of specific E-Resources:
- Encyclopedia Britannica online
- Journal of academic librarianship
- ProQuest
E-Resource Problem Reports are read by:
Joyce McDonough
Mark Wilson
Breck Witte