Tuesday, September 12, 2006

how to report LibraryWeb problems

To report a problem with LibraryWeb functionality, please send email to:


Examples of LibraryWeb functionality problems:
- searching the E-Journal interface produces inappropriate results
- searching the Databases interface produces inappropriate results
- LibraryWeb is not available

Messages sent to libraryweb@columbia.edu are read by:
Stephen Davis
Joanna DiPasquale
Dmitri Laury
Stuart Marquis
Cathy Thomas


To report a problem with a *specific* E-Resource, use the E-Resource Problem Report Form:


Examples of specific E-Resources:
- Encyclopedia Britannica online
- Journal of academic librarianship
- ProQuest

E-Resource Problem Reports are read by:
Joyce McDonough
Mark Wilson
Breck Witte

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