Monday, December 19, 2005

desk telephone

Our policy regarding the reference desk telephone as I recall it is that no one but staff is to use it. There is a campus phone in the lobby for patron use.

This policy was documented in the first edition of the reference desk procedures manual. No one is expected to have memorized the manual or anything. I just wanted to let you know that this policy is documented at least back to August 2003.

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